How it works
No Guesswork. No Surprises.
Earthworks goes wrong when nobody agrees on the scope. Here's exactly how a Rigid Earthworks job runs, from your first message to the moment the trailer leaves.
- 01
Your enquiry
Call, or send the quote form with the job address, what needs doing and a photo of the access. The narrowest point of the entry is the single most useful thing you can tell us.
Same-day response on weekdays wherever possible.
- 02
Access check & site assessment
For most residential jobs a few photos and measurements are enough to confirm the machine fits. Larger or commercial sites get a site visit before anything is priced.
We confirm gate widths, surfaces to cross, overhead clearance and where the trailer can park.
- 03
Written quote
You get a written scope — what's included, what's excluded, how spoil is handled and whether tip fees apply. No verbal ballparks that change later.
Quotes are itemised so you can see exactly what drives the price.
- 04
Scheduling
Once you accept, we lock in a date and confirm anything that has to happen first — service locates, tree removal, fence panels out, or a gate taken off.
You'll know the start time and roughly how long we'll be on site.
- 05
On site
Protection goes down along the access route before the machine moves. Levels are checked as we go, spoil is managed as agreed, and you deal directly with the operator all day.
Owner-operated — no subcontracted crew turning up in our place.
- 06
Clean handover
The site is left tidy, the access route swept, and we walk the finished work with you before the trailer is loaded. Anything not right gets sorted then and there.
Photos of the completed work on request for builders and property managers.
Before we arrive
What to Have Ready.
Five minutes of preparation on your end can save an hour of machine time — and machine time is what you're paying for.
What affects the priceMeasure the narrowest point of the access, in millimetres if you can
Clear the access route of bins, pots, cars and loose items
Note any known underground services — water, gas, power, irrigation
Decide whether spoil stays on site or gets carted away
Confirm who will be on site and how we get in on the day
Flag anything fragile: paving, decking, retaining walls, established trees
